Orders & Shipping

How Do I Pay?

FacePixie accepts the following payment methods (to be selected at checkout): 

  • Paypal Express
  • All Major Credit Cards & Debit Cards via Paypal
  • BDO & BPI Bank Deposit
 

How Long Does It Take To Process My Order?

As soon as payment is confirmed allow up to one banking day for processing & courier pick up.

 

How Do I Track My Order?

A tracking number from the courier will be provided as soon as the item has been scheduled for pickup.

Your tracking number will be activated after 24 hours.

An automated email or SMS update will be sent out as soon as your parcel is in transit and when it's ready for delivery.

 

How Long Does It Take To Receive My Order?

Metro Manila Orders: 1-3 business day(s)

Provincial Orders: 3-7 business day(s)

International Orders: 7-15 working day(s) via UPS

 

*No shipping & delivery on weekends & non-working holidays.

*FacePixie will not be liable for any delays caused by the courier and delays incurred due to acts of God or force majeure.

 

Do You Have Same Day Shipping?

Yes! We offer same day delivery to Metro Manila via Lalamove. We will contact you as soon as payment has been confirmed and shipping fee will be paid by the recipient. 

*We only accept payments via bank deposit and Paypal. 

 

 How Much Is Shipping Fee? 

Metro Manila Orders: Starts at Php70

Provincial Orders: Starts at Php165

International - Starts at USD35

**These rates may vary due to weight and specific locations. To get a more accurate rate to proceed to check out. 

 

Will Customs charge my shipment duties and taxes (International Shipping)?

FacePixie is not responsible for import taxes and charges that are at the discretion of each country.  Please check with your individual postal service for charges applicable to the country you are shipping to.

FacePixie will not be liable for any lost or delayed shipping once the parcel has been transferred to the courier.

For any lost, delayed or damaged items incurred in shipping, please contact the respective courier for real-time updates. 

For questions & concerns, contact us at contact@facepixie.com